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Monday, November 07, 2005

Work all day, all night tryin to get fly




"When I get some money, I'ma buy me some time. I can't fight your war until I'm finished with mine."
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I told myself that I wasn't going to write a whole lot about my job. Mostly because I figure this whole blog thing is supposed to be an outlet to amuse me so that I can ignore my problems and not expound upon them.

Don't get me wrong, I don't consider making money to be a problem, it's just that the means by which I currently "bring home the bacon" tends to be a rather sore spot with me these days.

However, recently, more than a few people have asked me about what it is that I do on a daily basis. So, I've decided to make a one-time exception and let you all in on my dirty little secret. Also, I figure those of you who know me pretty well might get a kick out of learning about what I'm getting paid for.

Presently, I work in a call center for an internationally known rental car corportation. It's a cruel and soulless place to work...and, at times, I feel like it's the embodiment of pure evil. For a minimum of eight hours a day, I am chained to a desk (via headset), answering incoming phone calls for this particular company's emergency roadside assistance department.

Believe it or not, but there's just not a big demand for German Studies majors in Oklahoma City (though, ironically, the company that I work for does have a multilingual department, but their one German-speaking Italian woman seems to suffice at the moment)

In essence, my job is to listen to fools who have done gone and fucked up their rental cars somehow...and somehow solve their problem(s).

Some of you may find this amusing for two reasons, because:

1.) Though not required, a basic knowledge of how cars work might be helpful.

2.) The job does kind of require a basic ability of reading a map.

I can't really do either of those things. Sure, I can drive a car, but I pretty much think that cars run on magic...magic, gasoline, and pure power of will. And don't even get me started on me and maps and directing people to places using a map.

That I was hired for this particular job, is proof of the company's shitty hiring practices. Probably the thing that burns me the most about work, is the fact that the company tells me that I'm supposed to apologize for retarded shit even when it's the customer's fault, all under the guise of good customer service. That's some bullshit right there.

Still, the job is not without it's perks. Granted, none of them are monetary, but if you like to laugh at stupid people doing stupid shit...then it's not so bad

(in a silver lining kind of way).

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